Unwanted item/Not faulty

If you have changed your mind on your purchase, you have 45 days to return it.
The following criteria apply: Products must be in the unused condition that you received them and in the original box and packaging.

Faulty Item

If an item is faulty then it will need to be returned to us for a full inspection to ensure it is covered by the warranty. To return a faulty item please follow the procedure below:

  1. All used items must be cleaned before returning to us.
  2. Contact our Customer Service agents through the Contact Us form and wait for a reply from our representtative
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